BigPond is one of the most common internet service providers in Australia. Until 2013, Telstra used to provide internet connectivity services under BigPond and in 2013 it decided to merge both the brands under one common name. On subscribing to BigPond’s internet services you also get a BigPond mailbox which allows you to send emails and subscribe to other services using the BigPond email address.
So if you are looking to set up your BigPond email, you’ll find here all the details about the email server settings.
Account Type: The account type should be Post Office Protocol 3 (POP3).
Server Details (Incoming):
More Info: http://www.thedesignportal.org/business/bigpond-customer-support-service-61-1800-491819/
So if you are looking to set up your BigPond email, you’ll find here all the details about the email server settings.
Account Type: The account type should be Post Office Protocol 3 (POP3).
Server Details (Incoming):
- The address of the incoming server should be mail.bigpond.com.
- The incoming server port should be 995.
- The encrypted connection should be Secure Sockets Layer (SSL).
- The address of the outgoing server should also be mail.bigpond.com.
- The outgoing server port should be either 465 or 587. However, 465 is the recommended one.
- Authentication should be set to ‘Yes’. Make sure you check this checkbox.
- Here also, the encrypted connection should be Secure Sockets Layer (SSL)
- Username should end with ‘bigpond.com’,’telstra.com’ or ‘bigpond.net.au’. For example, username could be [email protected].
- A complex password should be set so that it cannot be easily guessed. Make sure the password you enter complies with the BigPond password policy. It should contain a minimum of 8 characters and a maximum of 16 characters. It should contain at least one number or an uppercase letter. All alphabets, all digits and symbols like full stop, underscore and hyphen can be used. Keep in mind, your BigPond password is case sensitive.
- Open the web app. Make sure you are using the latest version.
- Navigate to the Info tab, and then select ‘Account Settings’ and then click on the ‘New’ option.
- Select the option for Manual setup (add additional server types) and then click ‘Next’.
- Select the POP3 option and then click on ‘Next’.
- In the user information part, enter your BigPond email username and your name.
- Fill in your email address and your password under Log On details.
- Uncheck the option for Secure Password Authentication.
- Under account information, select POP3.
- Type in ‘pop.telstra.com’ under the incoming mail server.
- Enter the port number as 995 and the encryption as SSL.
- Type in ‘smtp.telstra.com’ as the outgoing mail server.
- Enter the port number as 465 and the encryption as SSL.
- Now to keep offline, enter user defined under the mail option.
- Navigate to More Settings and go to outgoing server.
- Select the outgoing server as ‘SMTP requires authentication’.
- Go to the incoming server and check if the ‘Use same settings’ option is checked.
- Click on Advanced and click ‘Ok’ in server port numbers and then click Next.
- Your email settings will now be checked. Then, click ‘Close’ and then ‘Finish’.
More Info: http://www.thedesignportal.org/business/bigpond-customer-support-service-61-1800-491819/